Terms of Service

Last updated: September 3, 2025

Welcome to ET Naturals (the “Company,” “we,” “our,” or “us”). These Terms of Service (the “Terms”) govern your access to and use of our website etnaturals.com (the “Site”), products, and services (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms.

Plain-language summary: This page explains how our store works, what you can expect from us, and what we expect from you.

1) Eligibility & Account

You must be at least 18 years old (or the age of majority in your jurisdiction) to purchase from the Site. If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

2) Orders, Pricing & Payments

By placing an order, you make an offer to purchase the products listed in your cart under these Terms. We may accept or reject any order at our sole discretion (e.g., due to product availability, suspected fraud, or pricing errors).

Prices and promotions are subject to change without notice. Applicable taxes and shipping costs are calculated at checkout. We use third‑party payment processors (e.g., PayPal, Venmo, or card processors) and do not store full payment card numbers on our servers. By submitting a payment, you authorize the processor to charge your selected payment method.

If a pricing or availability error occurs, we may cancel your order and issue a full refund of any amount paid.

3) Subscriptions (if offered)

If you purchase a subscription, it will automatically renew at the disclosed interval until you cancel. You can cancel future renewals anytime before the next billing date via your account or by contacting us. Partial periods are not prorated unless required by law.

4) Shipping, Risk of Loss & Delivery

We ship to the destinations shown at checkout. Delivery estimates are not guaranteed. Title and risk of loss pass to you when we transfer the products to the carrier. Please inspect your order upon receipt and contact us promptly if items are missing, damaged, or incorrect.

5) Returns & Refunds

For the conditions, instructions, and time windows that apply to returns, exchanges, or refunds, please review our Returns & Refunds Policy, which is incorporated into these Terms by reference.

6) Product Safety & Non‑Medical Use

Our hair and cosmetic products are for external use only. Discontinue use if irritation occurs. Perform a patch test before first use. Keep out of reach of children. Do not ingest or apply to broken skin. Our products are not intended to diagnose, treat, cure, or prevent any disease. Statements regarding ingredients or benefits have not been evaluated by the FDA.

Consult your physician before use if you have known allergies, are pregnant or nursing, or have a medical condition. You are responsible for reviewing ingredient lists for potential allergens.

7) Intellectual Property

The Site, including all text, images, logos, product names, graphics, and code, is owned by the Company or its licensors and is protected by intellectual property laws. You may not copy, modify, distribute, sell, or create derivative works from the Site or its content without our prior written permission.

8) Acceptable Use

You agree not to misuse the Services, including by: (a) violating any law; (b) infringing intellectual property or privacy rights; (c) attempting to access non‑public areas; (d) interfering with security or operations; (e) uploading malicious code; or (f) using bots or scraping without permission.

9) Reviews & User Content

If you post a review, photo, or other content (collectively, “User Content”), you represent that you own or have the necessary rights to share it. You grant us a non‑exclusive, worldwide, royalty‑free license to use, reproduce, modify, publish, translate, and display your User Content in connection with the Services and our marketing, subject to our Privacy Policy. We may remove User Content that violates these Terms.

10) Marketing Communications

By providing your email or phone number, you consent to receive transactional and promotional messages from us. You can opt out of promotional emails at any time via the unsubscribe link. Message and data rates may apply for SMS; message frequency varies. Consent is not a condition of purchase.

11) Third‑Party Services

The Services may link to or integrate with third‑party websites or processors. We do not control and are not responsible for third‑party content, policies, or practices. Your use of third‑party services is at your own risk and may be subject to their terms and privacy policies.

12) Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES AND ALL PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON‑INFRINGEMENT. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

13) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE COMPANY OR ITS OWNERS, EMPLOYEES, OR SUPPLIERS BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO THE SERVICES OR PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM.

14) Indemnification

You agree to defend, indemnify, and hold harmless the Company from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to your breach of these Terms or your misuse of the Services or products.

15) Dispute Resolution & Governing Law

These Terms are governed by the laws of the State of Nebraska, without regard to its conflict of law principles. Any dispute must be brought in the state or federal courts located in Douglas County, Nebraska, except that either party may seek relief in small claims court or injunctive relief in any competent court. You and the Company waive any right to a jury trial.

Class Action Waiver. YOU MAY BRING CLAIMS ONLY IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

Nothing in this section prevents you or us from agreeing to arbitration by separate written agreement.

16) Changes to the Terms

We may update these Terms from time to time. If we make material changes, we will post the updated Terms on the Site and update the “Last updated” date above. Your continued use of the Services after the changes become effective constitutes acceptance of the revised Terms.

17) Contact

If you have questions about these Terms or our products, please contact us:

ET Naturals
Email: etnaturals@outlook.com
Mailing: Available upon request; returns address will be provided during the RMA process.

For information on how we collect, use, and share personal data, please see our Privacy Policy.

18) Entire Agreement & Severability

These Terms, together with any policies referenced herein (including our Privacy Policy and Returns & Refunds Policy), constitute the entire agreement between you and the Company regarding the Services. If any provision is found unenforceable, it will be modified to the minimum extent necessary, and the remaining provisions will remain in full force and effect.